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08 Dec 2024
4 min

SASSA Status Shows PENDING - What Does It Mean and What To Do

Understanding SASSA PENDING Status

Seeing "PENDING" on your SASSA application can be stressful, but it's usually normal. Here's what you need to know.

What Does PENDING Mean?

PENDING simply means SASSA is still processing your application. Your documents are being verified and your eligibility is being assessed.

How Long Does PENDING Last?

TimeframeWhat's Happening
0-30 daysInitial processing - completely normal
30-60 daysVerification stage - still normal
60-90 daysFinal review - should get outcome soon
90+ daysFollow up with SASSA

What Happens During Processing?

SASSA checks:

  • Your identity documents
  • Your income and assets (means test)
  • Your eligibility for the specific grant
  • That you're not receiving duplicate grants
  • Your banking details

What Should You Do While Waiting?

Do:

  • Keep your phone on for SMS notifications
  • Check status online at srd.sassa.gov.za
  • Keep copies of all documents submitted
  • Note your reference number
Don't:
  • Submit multiple applications (this delays processing)
  • Call SASSA repeatedly (unless past 90 days)
  • Provide false information
  • Share your reference number publicly

When to Follow Up

Contact SASSA if:

  • It's been more than 90 days
  • You received a request for additional documents
  • Your contact details have changed
  • You haven't received any communication

How to Check Your Status

Online:

  • Visit srd.sassa.gov.za
  • Enter your ID number
  • View your application status
By Phone:

Call 0800 60 10 11 (toll-free)

In Person:

Visit your local SASSA office with your ID

Possible Outcomes After PENDING

  • APPROVED - Congratulations! Payments will start
  • DECLINED - You can appeal within 90 days
  • More info needed - Submit requested documents

Tips for Faster Processing

  • Ensure all documents were complete when applying
  • Respond quickly to any SASSA requests
  • Keep your contact details updated
  • Don't submit duplicate applications

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*Remember: PENDING is normal. Most applications are processed within 90 days.*

Disclaimer: This article is for informational purposes only. GrantsGuide AI is not affiliated with SASSA. For official information, please visit sassa.gov.za.