Privacy Policy

Last updated: December 2024

1. Introduction

GrantsGuide AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website grantsguide.co.za.

Important: GrantsGuide AI is an unofficial, independent information platform. We are not affiliated with SASSA (South African Social Security Agency) or any government entity.

2. Information We Collect

2.1 Information You Provide

  • Questions you ask our AI assistant (we do not store personal identification numbers)
  • Checklist progress (stored locally on your device only)
  • Language preferences

2.2 Automatically Collected Information

  • Device type and browser information
  • IP address (anonymized)
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

  • To provide and improve our services
  • To respond to your questions via our AI assistant
  • To analyze website usage and improve user experience
  • To display relevant advertisements

4. Cookies and Tracking

We use cookies for:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site (Google Analytics)
  • Advertising cookies: Used to show relevant ads (Google AdSense)

You can manage your cookie preferences through our cookie consent banner or your browser settings.

5. Third-Party Services

We use the following third-party services:

  • Google Analytics: For website analytics
  • Google AdSense: For displaying advertisements
  • Google Gemini AI: For our AI assistant feature

These services have their own privacy policies. We encourage you to review them.

6. Data Security

We implement appropriate security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

We do not store:

  • South African ID numbers
  • SASSA reference numbers
  • Bank account details
  • Personal addresses

7. Your Rights

Under POPIA (Protection of Personal Information Act), you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent at any time

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@grantsguide.co.za