How to Appeal Old Age Grant Rejection
Step-by-step guide to appealing your Old Age Grant application
⏰ Deadline: You must appeal within 90 days from the date of decline
Appeal Steps
Request Decline Reasons
Visit your local SASSA office and request a written explanation for why your application was declined. You have the right to know the specific reasons.
Gather Supporting Documents
Collect documents that address the decline reasons. This may include updated bank statements, proof of age, or medical certificates.
Write Your Appeal Letter
Write a clear letter explaining why you believe the decision was wrong. Reference specific facts and attach supporting documents.
Submit Your Appeal
Submit your appeal at any SASSA office within 90 days of receiving the decline. Keep a copy of everything you submit.
Attend the Hearing
You may be called for an appeal hearing. Bring all your documents and be prepared to explain your situation.
Required Documents
- ☐Original decline letter from SASSA
- ☐South African ID document
- ☐Proof of residence
- ☐Bank statements (last 3 months)
- ☐Appeal letter explaining your case
- ☐Any additional supporting documents
Common Mistakes to Avoid
- ⚠Missing the 90-day deadline - mark your calendar!
- ⚠Not getting the decline reasons in writing
- ⚠Submitting incomplete documentation
- ⚠Not keeping copies of submitted documents
- ⚠Not addressing the specific reasons for decline